Privacy policy

Tirex Labs (“we”) runs tirexlabs.io and decides how the personal data collected on it is used. This policy covers the website, the waitlist, demo requests, partner applications and the website chat.

Use the chat on this site, or reply to any email we have sent you. We answer privacy requests within one month.

Waitlist: your email address.

Demo request: your name, work email, company, industry, support volume, the channels you use and anything you write in the notes.

Partner application: your name, email, your Telegram or X handle if you give it, the industries your network is in and who you would introduce to us.

Chat: the messages you send and, if you give it, your email address so we can answer when you are offline.

Every form also records the page you sent it from and any campaign tags in the link you followed.

Statistics, only if you accept them: pages viewed, the referring site, and your browser, device type and country. These statistics do not identify you by name.

To email you when Tirex opens (waitlist). We send that one launch email and nothing else, unless you ask for more.

To arrange and hold the demo you asked for, and to follow up on it.

To review your partner application and talk to you about it.

To answer your chat messages.

To understand which pages work, if you accepted statistics.

The legal basis is the step you asked us to take (waitlist, demo, application, chat), our legitimate interest in running and improving the site, and your consent for statistics. You can withdraw consent at any time.

Medal Social stores form submissions in our customer records, runs the website chat and keeps a record of your cookie choice. Its servers are in Norway (EEA).

Cloudflare hosts the website and delivers it to you. Sanity stores the text and images of the site; it holds no data from your visits or forms.

Website statistics run on an analytics service operated by Medal Social, not by Google, and load only after you accept them.

These providers process the data only on our instructions. We do not sell your data and we do not share it for advertising.

Waitlist entries: until 12 months after launch, or until you ask us to remove you.

Demo requests, partner applications and chats: for as long as we are in contact, and up to 24 months after the last contact.

Your cookie choice: for as long as we need to show what you chose.

You can ask for a copy of your data, correct it, delete it, limit or object to how we use it, and receive it in a portable format. You can withdraw consent at any time without affecting what happened before.

Use the chat on this site, or reply to any email we have sent you. We answer privacy requests within one month.

If you think we handle your data wrongly, you can complain to the data protection authority where you live.

Necessary cookies make the site work and remember your cookie choice. Statistics load only after you accept them. The chat loads only when you open it.

We will update this page when what we do changes, and change the date at the top. If a change matters for you, we will tell you before it applies.